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As someone who entered tech as a developer, I've constantly sought out resources to help me improve my design skills and capabilities. This year, I've discovered several gold mines that I'm excited to share! All three of the courses featured in this post have helped me tremendously with the work I'm doing for clients every day.

We’ve all heard the phrase “work smarter, not harder,” but it can be hard to know where to begin to create more efficient workflows and actually put the concept into practice. As a business owner managing multiple complex projects at once, I had to learn to document my processes and create more efficient workflows if I ever wanted to have a life and hire help. 

Think about the last time you encountered a bad user experience. Maybe you had trouble finding what you were looking for on a website, or the app you were using was difficult to navigate. Maybe even something as simple as filling out a form was headache-inducing. By conducting user research, I can identify these types of problems before they negatively impact our clients.